Privacy Policy – RAM Cards

The privacy of your personal data is a priority for Luxury Retail Company SRL, headquartered in Bragadiru, Ilfov, Romania, as a data controller.

This policy aims to inform you about how we process personal data when you use the website www.ramcards.ro (“the website”).

---

Contents

1. Categories of personal data processed

2. Purposes and legal grounds for processing

3. Data retention period

4. Disclosure and transfer of data

5. Rights of data subjects

6. Confidentiality of minors

7. Changes to the privacy policy

8. Cookies and similar technologies

---

1. Categories of personal data processed

A. Clients

We collect and process data such as:

• Full name

• Phone number

• Email address

• Billing and delivery address

• Data regarding orders placed, preferences, and website behavior

• Other data provided directly when creating an account or placing orders

If you create an account via Facebook or Google, we process publicly available data: username and email address.

B. Visitors

Data collected indirectly or automatically:

• IP address

• Browser type and operating system

• Pages viewed, visit duration, and website behavior

• Clicks and interactions with content

---

2. Purposes and legal grounds for processing

Clients

• Execution of the sales contract: processing orders, shipping products, invoicing, returns.
  Legal basis: necessity for contract performance.

• Fulfillment of legal obligations (tax, accounting, archiving).
  Legal basis: legal obligations.

• Direct marketing (email, SMS, newsletter) if you have given consent.
  Legal basis: your consent.

• Internal analyses and reporting to optimize the website experience.
  Legal basis: legitimate interest of the operator.

Visitors

• Direct marketing if you have given consent.

• Monitoring and optimizing website experience, resolving complaints.

---

3. Data retention period

• Client data are processed for the duration of the contractual relationship and subsequently in accordance with legal obligations (e.g., retaining accounting documents: 10 years).

• Withdrawing consent for marketing does not affect the legality of previous processing.

• Deleting a user account can only occur after active orders are completed.

---

4. Disclosure and transfer of data

• We do not sell or rent personal data.

• Data may be disclosed to third parties only for:

  • Order processing (courier, payment processors, hosting)

  • Compliance with legal obligations

  • Promotional campaigns and internal statistics

• Data may be transferred outside Romania only to EU member states, in compliance with data protection laws.

---

5. Rights of data subjects

You have the right to request:

• Information about data processing (right to be informed)

• Access to your data (right of access)

• Rectification of inaccurate data (right to rectification)

• Deletion of data (“right to be forgotten”)

• Restriction of processing

• Data portability

• Objection to processing, including direct marketing

• Non-participation in automated decisions

• Filing a complaint with ANSPDCP or competent courts

These rights can be exercised at:
📧 office@ramcards.ro
📞 0745 542 132

---

6. Confidentiality of minors

The website does not collect data from persons under 18 years old.
If data about minors appear, we will request parental consent or delete the data.

---

7. Changes to the privacy policy

We reserve the right to update this policy.
Changes will be posted on the website and, if possible, communicated by email.

---

8. Cookies and similar technologies

The website uses cookies for:

• Proper functioning of the website

• Statistical analysis and improving user experience

For more details: Cookies Policy

---

Luxury Retail Company SRL – we protect the privacy and security of your personal data.